π™„π™£π™£π™€π™«π™–π™©π™žπ™€π™£ π™™π™€π™šπ™¨π™£β€™π™© π™¬π™–π™žπ™© 𝙛𝙀𝙧 𝙖𝙣 π™žπ™£π™«π™žπ™©π™–π™©π™žπ™€π™£. 𝙄𝙩 π™˜π™§π™šπ™–π™©π™šπ™¨ π™žπ™©π™¨ 𝙀𝙬𝙣 𝙨π™₯π™–π™˜π™š

Neeraj Sabharwal
2 min readApr 16, 2024

https://substack.com/@neerajsabharwal/note/c-54066406

Imagine launching a product into the void.

No customers waiting. Sounds like a nightmare, right?

But here’s a twist: this void is your playground.

This scenario isn’t just a challenge; it’s a blank canvas for innovation.

β†’ When there’s no defined customer base, you’re not bound by expectations or market norms.

β†’ You have the unique opportunity to define your market, rather than trying to fit into an existing one. β†’ Think of it as creating demand rather than meeting it. You’re not just selling a product; you’re educating potential users on why they need it. This approach requires a deep understanding of your product’s potential impact and the ability to communicate it effectively. But how do you find these elusive non-customers?

β†’ Start by identifying unmet needs or problems that your product can solve.

β†’ Look for gaps in the market where your product fits as a solution. Then, craft a narrative around your product that speaks to these needs, even if your audience doesn’t realize they have them yet.

β†’ Engage with communities, forums, and social media platforms where your potential users might hang out.

β†’Offer value through insights, advice, and discussions that relate to your product’s benefits, without making a hard sell. The goal is to build relationships and trust, setting the stage for your product introduction.

β†’ Leverage content marketing to educate your audience about the problem your product solves. Use case studies, testimonials, and user-generated content to show real-life applications and benefits.

π™„π™£π™£π™€π™«π™–π™©π™žπ™€π™£ π™™π™€π™šπ™¨π™£β€™π™© π™¬π™–π™žπ™© 𝙛𝙀𝙧 𝙖𝙣 π™žπ™£π™«π™žπ™©π™–π™©π™žπ™€π™£. 𝙄𝙩 π™˜π™§π™šπ™–π™©π™šπ™¨ π™žπ™©π™¨ 𝙀𝙬𝙣 𝙨π™₯π™–π™˜π™š.

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Neeraj Sabharwal
Neeraj Sabharwal

Written by Neeraj Sabharwal

Passionate about helping founders on their sales challenges. Technical background and now running sales.

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