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Why Being a Sales Representative is More Than Just Being a Closer

Neeraj Sabharwal
3 min readMay 10, 2024

In the world of sales, the ability to close a deal is often heralded as the ultimate skill, the magic bullet that separates the wheat from the chaff. However, a closer look at the dynamics of selling reveals a more nuanced truth. There exists a cohort of highly experienced sellers who, despite their extensive experience and knowledge, struggle when it comes to sealing the deal. This paradox presents an opportunity to reassess what it truly means to excel in sales.

Understanding the Sales Landscape

Sales, at its core, is about building relationships. It’s a complex process that involves understanding needs, providing solutions, and establishing trust. The traditional image of a sales representative as merely a closer — a slick negotiator who can seal any deal — oversimplifies and undervalues the profession. Instead, the modern sales professional must be a consultant, a problem solver, and, most importantly, a trusted advisor.

The Myth of the Closer

The idea that a successful salesperson is one who can close any deal is an outdated concept that doesn’t reflect the complexities of today’s sales environment. The focus on closing as the primary measure of success overlooks crucial aspects of the sales process, such as identifying the right prospects, nurturing relationships, and providing ongoing support. In this context, the ability to close is just one piece of a larger puzzle.

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Neeraj Sabharwal
Neeraj Sabharwal

Written by Neeraj Sabharwal

Passionate about helping founders on their sales challenges. Technical background and now running sales.

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